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A friendly and knowledgeable team eager to help

John Mazzola

John Mazzola

SVP Client Services

Armond Forcella

Armond Forcella

VP Client Services

Chris Loomis

Chris Loomis

Associate Client Services

Brian Jones

Brian Jones

Associate Client Services

Andres Rodriguez

Andres Rodriguez

Associate Client Services

Sean Hutton

Sean Hutton

AVP, Client Services

Chris Nugent

Chris Nugent

Associate Client Services

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[email protected]

[email protected]

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Mon-Fri, during market hours.


1.888.577.3123 (US)

1.646.393.4800 (Int)

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North Tower, 7th Floor

Morristown, NJ 07960

Chicago Office

181 West Madison Street

Suite 2950

Chicago, IL 60602

Customer Support Agent

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Lightspeed Trader

Lightpeed Trader knowledge center

Here you'll find everything you need to leverage the resources available on our flagship trading platform.

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Download the latest version of Lightspeed Trader, read release notes, watch trading platform tutorials, and much more.


  • Learn the recommended system requirements for optimal performance
  • Quick reference guide
  • On Open and On Close guide
  • Dark Assault guide
Learn more
Lightspeed Trading knowledge center

Why we're different

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Lightspeed was built by traders for traders, and we understand traders' needs and work hard to exceed their expectations.

Our top priority is to deliver world-class experiences. We envision our traders' needs and then go above and beyond to meet them.

We strive to deliver products, services, and tools that empower our traders' success and help them to reach their goals.

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© 2024 Lightspeed Financial Services Group, LLC. All rights reserved.

Equities, equities options, and commodity futures products and services are offered by Lightspeed Financial Services Group LLC (Member FINRA, NFA and SIPC). Lightspeed Financial Services Group LLC’s SIPC coverage is available only for securities, and for cash held in connection with the purchase or sale of securities, in equities and equities options accounts. You may check the background of Lightspeed Financial Services Group LLC on FINRA’s BrokerCheck.


Options trading entails significant risk and is not appropriate for all investors. Certain complex options strategies carry additional risk. Before trading options, please read Characteristics and Risks of Standardized Options


ETFs are subject to market fluctuation and the risks of their underlying investments. ETFs are subject to management fees and other expenses.