Lightspeed Trader knowledge center

The Lightspeed Trader trading platform provides daily buying power figures. To determine how much cash, you have in your trading account log into the secure Lightspeed Secure client area and refer to either the Equity or the Account Summary Report.

Sometimes a computer can go offline and stop connecting to a quote server. Lightspeed suggests performing the following steps if you are not getting quotes:

1. Log off your trading platform, then log back on. This will re-establish your connection to our quote servers. If this does not work, then perform the next step:

1. Shut down the computer, turn off the modem and/or router. Keep them off for 60 seconds. Then turn on your modem/router and then start up your computer.

If neither of the above work and you is still not getting quotes, please call our tech support team at 1-888-577-3123, and press option number 4 so they can help you troubleshoot further.

Green E = Easy to borrow, you can place a short order at anytime

Grey L = Locate required. You would need a locate to place short orders which can be obtained by emailing [email protected] to request a locate. Please provide the account number, symbol, and number of shares. Additionally, we offer an automated Short locate tool through the software to allow a request for a pre-borrow fee. Please contact [email protected] to request to have this feature enabled. You may also view an instructional video here.

Red T = Threshold symbol, No locates available.

Red CB = Stock is currently under a circuit Breaker and may not be shorted

Right-click in your Market Maker Box and select “Settings”. Select the “Design” sub-tab and check “Show Margin Requirements.” When this option is checked, the Margin Requirement will appear in the top right corner of Level 2 with an Icon, displaying 25% (marginable) or 100% (non-marginable).